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Frequently Asked Questions (FAQ)


When should I expect my first issue?

Once your order is processed, the next scheduled issue will be mailed. The publishers ask that you allow 6-14 weeks for magazine delivery. This is the standard industry lead time and every effort will be made to expedite your order. Renewal will be added to existing subscription to ensure uninterrupted service. On the average, monthly publications should be expected in 6-8 weeks, bi-monthly publications in 10-14 weeks,  quarterly publications and foreign subscriptions in14-16 weeks.  Should you not receive your first copy within these time frames, we would appreciate an email so we could look into it.

     
 What should I do if I need to change my address?

Addresses could be changed by directly accessing your account over at the  magazine's website.   If it would be more convenient for you, just send us an email and it will be our pleasure to have it updated.  It is recommended that the change be done 2 months at the latest before the actual transfer.  This is to ensure that you will receive your subscriptions without interruption.
 

Why do you need my email address?

We maintain your account through your email address.  This is also to ensure that all information regarding your subscription will be communicated to you in a timely manner.

 
What if I miss an issue?

This could be reported over at the magazine's website.    If it would be more convenient for you, just send us an email and it will be our pleasure to report it.
 

Do you have other magazines aside from what is on the site?

Most definitely.  May we request for an email to let us know what you need at magazines@dosubscribe.com

 
What is your refund policy?

We want our customers to shop at DoSubscribe.com with confidence! If you find that within the first 90 days of placing an order you are not 100% satisfied, please let us know and we would gladly give you a refund!
 
Do you autorenew?

We do not autorenew.

 
Do you deliver to APO addresses and other countries?

Yes we do. We are able to send magazine subscriptions to APO/FPO addresses, U.S. protectorates, and other destinations outside the U.S.
 

What forms of payment do you accept?

Choose to pay using your credit card, debit card, or bank account through Paypal.
 

Why Paypal?

We believe in Paypal because of its commitment to ensure the privacy, protection of and for its fraud prevention for our buyers http://www.paypal.com/us/cgi-bin/webscr?cmd=xpt/general/Privacy
 

Can I order more than a one year subscription?

Some magazines have the option of subscribing to more than one term (one year).  Please inquire about this option to see if the magazine you are interested in is available for more than one year placement.

What is the free gift that comes with every subscription?

Each subscription bought from us comes with a gift which will be mailed separately.  You will be given a choice after a purchase has been made.  Please expect an email from us regarding this within 24 hours after purchase.  Depending upon what is currently being offered, items range from CDs to cellphone accessories, fashion accessories and even small jewelry!    And if you made an inquiry regarding the other options e.g rate for international delivery,  extended subscription term, be doubly surprised as you will be entitled to two gifts with your order!


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